The Bonfire Spark
Our Proven Process to Deliver the Experience You Deserve
Customer Experience Driven
A Proven Process for Serving You & Your Business
A Methodology That is Focused on Delivering Service Excellence to Clients & Partners
Service Providers, Manufacturers, and Communities all have their own way of doing business.
We focus on establishing the communication style that suits each customer – we don’t force them into our processes.
We don’t believe in the “call back”. If you call us, we answer as we know that the experience we deliver to you isn’t just about you, it is for the greater good of the project and ultimately those benefiting from our work.
Our Six Step Process:
1 Getting Started
We believe in relationships, not transactions. We work to understand your business and how we can help you achieve your goals. Fitting your style and how you do business is what makes us both successful.
2 Building the Foundation
Our mantra is “Measure twice, cut once” for every project we do for the clients we serve. We take the time to work with you to provide recommendations and design solutions to ensure your needs are met. This approach delivers to our customers more comprehensive solutions, better, faster and on budget.
3 Consultative Approach
Projects work best with the right people, process and communication. We start every work effort with a collaborative meeting with you and your team to review rules of engagement, timelines and expectations, so we start and end at the right place, together.
4 Transparency
Reporting isn’t a nice a have, you deserve full visibility into every stage of a project. This means real time access to critical KPI’s and data that allow you to have confidence in our service delivery.
5 Delivery
Whether we are doing all or part of a project, we provide deliverables in the form and fashion you need. From concept to completion it is our ability to execute that makes your life easier.
6 Satisfaction
A true partnership means that we are committed to your success. After the project is done, we support those “little things” that may come up and just need to be handled. You will continue to have access to the brightest minds in the business. Whether your team needs additional training, extra insight, or assistance planning for the future, we are here for you.
Speak With an Expert About Your Project
We know that you demand a level of pricing and precision that's difficult to obtain with traditional companies. That’s why we refine the way we do business using technology and innovation.
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Meet the Bonfire Team
We aren’t your typical E&C firm. We are a team of industry veterans, experienced professionals, and idealistic entrepreneurs that have come together to form a team of engineers, technologists, and construction experts into a group of people that can design, build, and support you and your needs.