The Bonfire Spark
Our Proven Process to Deliver the Experience You Deserve
Customer Experience Driven
A Proven Process for Serving You & Your Business
A Methodology That is Focused on Delivering Service Excellence to Clients & Partners
Service Providers, Manufacturers, and Communities all have their own way of doing business.
We focus on establishing the communication style that suits each customer – we don’t force them into our processes.
We don’t believe in the “call back”. If you call us, we answer as we know that the experience we deliver to you isn’t just about you, it is for the greater good of the project and ultimately those benefiting from our work.
Our Six Step Process:
1 Getting Started
- Building relationships, not transactions
- Focusing on your business and your goals
- Adapting our style to make our work together successful
2 Building the Foundation
- Verifying the details before action is taken
- Providing recommendations and insight
- Achieving alignment on the expected outcome
3 Consultative Approach
- Serving you with the right people and processes
- Making collaboration the center piece of our engagement
- Seeking out what’s possible
4 Transparency
- Giving full visibility into project progress
- Delivering KPI’s proactively
- Putting our money where our mouth is
5 Delivery
- Executing to plan
- Validating the work
- Providing a clean handoff
6 Satisfaction
- Staying committed beyond project completion
- Being ready for the unexpected
- Planning for the next engagement
Speak With an Expert About Your Project
We know that you demand a level of pricing and precision that's difficult to obtain with traditional companies. That’s why we refine the way we do business using technology and innovation.
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Meet the Bonfire Team
We aren’t your typical E&C firm. We are a team of industry veterans, experienced professionals, and idealistic entrepreneurs that have come together to form a team of engineers, technologists, and construction experts into a group of people that can design, build, and support you and your needs.